Balancing cost and service quality
Is it time to challenge traditional assumptions about service quality in payroll? Should payroll be using new tools and techniques to manage the difficult balance between cutting costs and maintaining...
View ArticleWebster Buchanan’s Contextual Benchmarking
Join Webster Buchanan’s rolling research program to gather payroll-related performance data from multinationals around the world!
View ArticlePayroll performance scorecard
Webster Buchanan's Payroll Performance Scorecard is a new set of tools designed to help HR, payroll, finance and other senior executives measure payroll efficiency and effectivenessApril, 2011
View ArticleSAS 70: the inside story
As a successor to SAS 70 emerges, Steven Naarden argues that controls auditing is not as straightforward as you might thinkAugust, 2011
View ArticleBest practice in Performance Management
Optimizing performance with the help of a measurement system focused on root cause analysis and business impact, Standard Chartered Bank was the winner of a Webster Buchanan Multi-country Payroll Best...
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The changing shape of multi-country payroll
From skills issues to the evolution of the supplier market, this Special Report analyses emerging trends in international payrollScreen Shot 2012-04-13 at 1.03.31 PM.pngApril, 2012
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